Shift Manager
Company: RaceTrac, Inc.
Location: Lehigh Acres
Posted on: January 22, 2023
Job Description:
Job Description:
responsible for supporting the General Manager and Co-Manager in
overseeing the profitability for one RaceTrac store on designated
shifts. While leading the shift, you will continually deliver on
RaceTrac's mission of making lives simpler and more enjoyable
through friendly service, food execution, clean focus, leading
talent, and driving success.
Responsibilities:
Friendly
- Provide courteous, frictionless, and elevated experience for
guests
- Foster positive and professional relationships with co-workers
and guests
- Communicate respectfully and maintain a consistent
team-oriented attitude
- Efficiently complete guest transactions at the cash register or
self-checkout stations and suggest products that complement
purchases
- Address and mitigate any guest concerns on designated shifts
with a sense of urgency and involve appropriate regional team
members as needed
Food
- Direct, monitor, and adhere to all RaceTrac, federal, state,
and local safety-related regulations, including food safety
regulations
- Ensure that all food offers are available
Clean
- Ensure the store is clean and fully stocked to provide an
elevated guest experience
- Responsible for executing shift duties, maintaining overall
presentation standards, and representing the RaceTrac brand
- Clean food preparation areas and equipment to RaceTrac
standards
Leading Talent
- Demonstrate RaceTrac's Core Values of Honesty, Efficiency,
Positive Attitude, Respect, and Teamwork
- Display RaceTrac's Leadership Qualities through acting with a
servant-leader mentality, prioritizing tasks appropriately, going
the extra mile for guests and your team, listening, and
communicating respectfully, and solving problems with a proactive,
solutions-oriented approach
- Lead the coaching, training, and assessment of direct reports
while adhering to operational standards
- Provide feedback and recommendations on employee performance
and development to the General Manager
Qualifications:
- High School Diploma or GED in progress or completed
- 2-3 years' work experience preferred
- 1+ years management experience preferred
- Previous experience working in high-volume, guest-focused,
transactional environment preferred
- Excellent written and verbal communication skills
- Takes initiative
- Can lift up to 50 pounds and repeatedly bend, stand, and reach
while on the job, with no or infrequent breaks
- May be required to obtain and maintain food handler permit,
based on local or state requirements
- May be required to obtain and maintain alcohol server permit,
based on local or state requirements
Keywords: RaceTrac, Inc., Lehigh Acres , Shift Manager, Executive , Lehigh Acres, Florida
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