LehighAcresRecruiter Since 2001
the smart solution for Lehigh Acres jobs

Remote Experienced Tax Associate – Seasonal

Company: Intuit
Location: Lehigh Acres
Posted on: October 16, 2020

Job Description:

Overview

If you’re a highly motivated individual with a business background and excellent communication skills, we need you to help our customers complete their taxes using TurboTax. You’ll advance our goal of “Powering Prosperity Around the World” by providing expert guidance and explanations of tax and technical terms to our customers. You’ll also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes.

What you'll bring

• College degree a plus. The ideal candidate will have a background in business, finance, accounting, or tax

• Knowledge of tax laws, tax concepts and familiarity with form 1040 and schedules

• Minimum 3 season of paid Tax Preparation experience, with a minimum of 30 tax returns per tax year required.

• Prior tax preparation experience in a tax practice or retail setting required.

• PTIN required

• Ability/motivation to expand expertise and obtain a tax credential or certification - Intuit offers a program to obtain your EA

• Strong customer service skills with ability to empathize and instill confidence

• Ability to work within a team to assist in preparation of accurate tax returns in a timely manner

• Strong Research skills and the ability to quickly use online resources to find answers

• Critical thinking and problem solving

• Persistence and determination

• Willingness to utilize audio/visual tools to communicate with customers

- Comfortable interacting with customers through video, in a professional way that represents the Intuit TurboTax brand well

- Friendly and reassuring on camera

• Bilingual (English/Spanish) communication skills (written & spoken) a plus

For internal use: tst assoc

How you will lead

• This is a seasonal position providing assistance to customers both assisting them in preparing their own returns and/or fully preparing customer tax returns

• Compiling/preparing tax returns for TurboTax Customers

• Gathering/organizing and accurately entering customer data in the federal and state tax returns for review

• Communicate directly with the customer as needed

• Coordinate customer meetings and follow-up

• Communicate updates to credentialed tax experts on assigned customers

• Will help customers who are working on their tax return with both product/software inquiries, as well as with tax questions and calculations

• Apply defined practices, procedures and company policies to troubleshoot and resolve product and tax support customer inquiries

• Will interact with customers utilizing strong written and verbal skills as well as deep customer empathy

Typical Deliverables:

• Accurate and complete customer data entered in tax returns for credentialed tax expert review

• High quality customer interactions and experiences

• Application of defined practices, procedures and company policies to troubleshoot, resolve issues and address routine Tax Support customer questions

• Proficient with technology and solid knowledge of computer operations and software.

• Utilize and leverage government websites and toolkits to seek out and deliver the right answer to the customer

• Document customer interactions

• Represent the Intuit TurboTax brand and spirit by demonstrating empathy for the customer, empowering and partnering with the customer, personalizing the experience, and providing them the confidence that they can do their own taxes

Keywords: Intuit, Lehigh Acres , Remote Experienced Tax Associate – Seasonal, Other , Lehigh Acres, Florida

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Bathroom Installation Contractors
Description: Job Description Leaf Home Safety Solutions installs accessibility solutions like stair lifts, walk-in tubs, and walk-in showers to enhance the safety of our customers in the homes they love. As such, (more...)
Company: LeafFilter
Location: Port Charlotte
Posted on: 10/28/2020

Part-Time Delivery - Uber Eats
Description: Part-Time Delivery - Uber Eats Nokomis, FL 2854 C2-176098 Deliver with Uber. Earn on your schedule. Work on your schedule. Deliver for a few hours in the mornings, every night, or just on weekends it's (more...)
Company: Uber Eats
Location: Sarasota
Posted on: 10/28/2020

Delivery Drivers - Hiring Immediately! - Full and Part-Time
Description: Job Description Delivery Driver Contactless - Full amp Part-time At Panera, we're committed to making good eating accessible to all and our number one priority is
Company: Panera Bread
Location: Port Charlotte
Posted on: 10/28/2020


Get New Contractor Work Today - Preview Leads In Your Area
Description: Over 25 million homeowners have trusted HomeAdvisor 1800Contractor to help them find quality professionals with the expertise to turn their home improvement
Company: HomeAdvisor
Location: Sarasota
Posted on: 10/28/2020

Certified Nursing Assistant - CNA
Description: HCR ManorCare provides a range of services, including skilled nursing care, assisted living, post-acute medical and rehabilitation care, hospice care, home health care and rehabilitation therapy. The (more...)
Company: HCR ManorCare
Location: Sarasota
Posted on: 10/28/2020

Customer Experience Coordinator
Description: Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example (more...)
Company: The TJX Companies, Inc.
Location: Port Charlotte
Posted on: 10/28/2020

Licensed Practical Nurse - LPN
Description: HCR ManorCare provides a range of services, including skilled nursing care, assisted living, post-acute medical and rehabilitation care, hospice care, home health care and rehabilitation therapy. The (more...)
Company: HCR ManorCare
Location: Sarasota
Posted on: 10/28/2020

Deliver Food with Uber Eats
Description: Deliver Food with Uber Eats Sarasota, FL 2854 C2-181929 Deliver with Uber. Earn on your schedule. Work on your schedule. Deliver for a few hours in the mornings, every night, or just on weekends it's (more...)
Company: Uber Eats
Location: Sarasota
Posted on: 10/28/2020

Delivery Driver
Description: Job Description Delivery Driver Contactless - Full amp Part-time At Panera, we're committed to making good eating accessible to all and our number one priority is
Company: Panera Bread
Location: Port Charlotte
Posted on: 10/28/2020

Remote IT Global Disaster Recovery Governance Program Lead
Description: A computer hardware and services company has a current position open for a Remote IT Global Disaster Recovery Governance Program
Company: VirtualVocations
Location: Sarasota
Posted on: 10/28/2020

Log In or Create An Account

Get the latest Florida jobs by following @recnetFL on Twitter!

Lehigh Acres RSS job feeds