LehighAcresRecruiter Since 2001
the smart solution for Lehigh Acres jobs

Remote Experienced Tax Expert I – Seasonal

Company: Intuit
Location: Lehigh Acres
Posted on: November 16, 2020

Job Description:

Overview If you’re a highly motivated individual with a business background and excellent communication skills, we need you to help our customers complete their taxes using TurboTax.  You’ll advance our goal of “Powering Prosperity Around the World” by providing expert guidance and explanations of tax and technical terms to our customers.  You’ll also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes.

What you'll bring College degree a plus.  The ideal candidate will have a background in business, finance, accounting, or tax

Knowledge of tax laws, tax concepts and familiarity with form 1040 and schedules

Minimum 3 season of paid Tax Preparation experience, with a minimum of 30 tax returns per tax year required.

Prior tax preparation experience in a tax practice or retail setting required.

PTIN required

Ability/motivation to expand expertise and obtain a tax credential or certification - Intuit offers a program to obtain your EA

Strong customer service skills with ability to empathize and instill confidence

Ability to work within a team to assist in preparation of accurate tax returns in a timely manner

Strong Research skills and the ability to quickly use online resources to find answers

Critical thinking and problem solving

Persistence and determination

Willingness to utilize audio/visual tools to communicate with customers  Comfortable interacting with customers through video, in a professional way that represents the Intuit TurboTax brand well

Friendly and reassuring on camera

Bilingual (English/Spanish) communication skills (written & spoken) a plus

For internal use: tst assoc

How you will lead This is a seasonal position providing assistance to customers both assisting them in preparing their own returns and/or fully preparing customer tax returns

Compiling/preparing tax returns for TurboTax Customers

Gathering/organizing and accurately entering customer data in the federal and state tax returns for review

Communicate directly with the customer as needed

Coordinate customer meetings and follow-up

Communicate updates to credentialed tax experts on assigned customers

Will help customers who are working on their tax return with both product/software inquiries, as well as with tax questions and calculations

Apply defined practices, procedures and company policies to troubleshoot and resolve product and tax support customer inquiries

Will interact with customers utilizing strong written and verbal skills as well as deep customer empathy

Typical Deliverables:

Accurate and complete customer data entered in tax returns for credentialed tax expert review

High quality customer interactions and experiences

Application of defined practices, procedures and company policies to troubleshoot, resolve issues and address routine Tax Support customer questions

Proficient with technology and solid knowledge of computer operations and software.

Utilize and leverage government websites and toolkits to seek out and deliver the right answer to the customer

Document customer interactions

Represent the Intuit TurboTax brand and spirit by demonstrating empathy for the customer, empowering and partnering with the customer, personalizing the experience, and providing them the confidence that they can do their own taxes

Keywords: Intuit, Lehigh Acres , Remote Experienced Tax Expert I – Seasonal, Other , Lehigh Acres, Florida

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Physics Private Tutoring Jobs Sarasota
Description: Company We are looking for students, professionals, retirees or anyone with a passion to share, to join the largest community of teachers worldwide If you have free time and want to share your (more...)
Company: Superprof-US
Location: Sarasota
Posted on: 11/27/2020

Academic English Private Tutoring Jobs Sarasota
Description: Company We are looking for students, professionals, retirees or anyone with a passion to share, to join the largest community of teachers worldwide If you have free time and want to share your (more...)
Company: Superprof-US
Location: Sarasota
Posted on: 11/27/2020

Guitar Private Tutoring Jobs Sarasota
Description: Company We are looking for students, professionals, retirees or anyone with a passion to share, to join the largest community of teachers worldwide If you have free time and want to share your (more...)
Company: Superprof-US
Location: Sarasota
Posted on: 11/27/2020


Yoga Private Tutoring Jobs Sarasota
Description: Company We are looking for students, professionals, retirees or anyone with a passion to share, to join the largest community of teachers worldwide If you have free time and want to share your (more...)
Company: Superprof-US
Location: Sarasota
Posted on: 11/27/2020

ESL Private Tutoring Jobs Sarasota
Description: Company We are looking for students, professionals, retirees or anyone with a passion to share, to join the largest community of teachers worldwide If you have free time and want to share your (more...)
Company: Superprof-US
Location: Sarasota
Posted on: 11/27/2020

Macy's At Your Service Center - Seasonal Associate, Part Time: University Town Center, FL
Description: Overview: -- The At Your Service Center Associate is responsible for providing a great customer experience during all At Your Service activities including Buy Online Pickup in Store transactions, ringing (more...)
Company: Macy's
Location: Sarasota
Posted on: 11/27/2020

Mathematics Private Tutoring Jobs Sarasota
Description: Company We are looking for students, professionals, retirees or anyone with a passion to share, to join the largest community of teachers worldwide If you have free time and want to share your (more...)
Company: Superprof-US
Location: Sarasota
Posted on: 11/27/2020

Trigonometry Private Tutoring Jobs Sarasota
Description: Company We are looking for students, professionals, retirees or anyone with a passion to share, to join the largest community of teachers worldwide If you have free time and want to share your (more...)
Company: Superprof-US
Location: Sarasota
Posted on: 11/27/2020

Unarmed Security Officer - Hiring Now
Description: At Allied Universal----our Security Professionals assist clients, and the public at large, by providing essential jobs that keep our communities safe and secure. --During this time, we need your help (more...)
Company: Allied Universal
Location: Sarasota
Posted on: 11/27/2020

Retail Maintenance Engineer I, Full Time: University Town Center, FL
Description: Job Overview: The Engineer is responsible for maintaining the physical structure and equipment of the store in good working order. Other responsibilities include performing preventative maintenance (more...)
Company: Macys
Location: Sarasota
Posted on: 11/27/2020

Log In or Create An Account

Get the latest Florida jobs by following @recnetFL on Twitter!

Lehigh Acres RSS job feeds