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Technical Support Advisor (Work From Home)

Company: Transcom
Location: Lehigh Acres
Posted on: May 3, 2021

Job Description:

[Customer Service / Remote] - Residents of FL / Full Time / 32-40 hours per week / Benefits / Equipment provided - As a Technical Support Advisor you'll: Be the friendly voice of Transcom's Telecommunications client and support their customers with use of smartphones-tablets-and-computers; Take inbound phone calls and use your technical expertise and passion for outstanding customer service to answer questions about products and services or troubleshoot technical issues; Effortlessly engage with callers-actively listen-analyze-and-isolate tech issues; Navigate multiple applications to research solutions and provide step-by-step instructions; Calmly provide conflict resolution and navigate frustrated customer situations...Hiring Fast >>

Keywords: Transcom, Lehigh Acres , Technical Support Advisor (Work From Home), Other , Lehigh Acres, Florida

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