Customer Service Representative
Company: Arrow Exterminators
Location: Lehigh Acres
Posted on: January 26, 2023
Complete Department: Hughes Exterminators - Region 17 - 3017 -
Location: Lehigh Acres, FL, USA
Customer Service Representative
Hughes Exterminators is looking to hire a full-time Customer
Service Representative to provide uncompromised service support and
administration to internal and external Service Center customers.
This position is paid at an hourly rate based upon experience.
Our administrative representatives enjoy benefits
- generous time off,
- 11 paid holidays,
- 401(k) with company match, Roth IRA,
- medical, dental and vision insurance,
- high deductible HSA,
- disability, cancer, and accident insurance.
- health & wellness suite
- company-paid + additional, optional, life insurance.
ABOUT OUR FAMILY OF BRANDS
Hughes Exterminators is part of the Arrow Exterminators family of
brands. We have been a family owned and operated business since our
start in 1964. Over the years, we have grown rapidly, and we now
have the privilege of servicing 12 states. To ensure the quality
and satisfaction of our customers, we have several offices in each
state we are in to offer a more personalized approach to our
communities. Ranked by revenue, Atlanta-based Arrow Exterminators
is the sixth largest pest and termite control company in the United
States! We instill family values in the company culture to create a
welcoming work environment and a successful company. We attribute
our success to passionate, highly trained team members who are
committed to protecting everyone's quality of life.
As Arrow grows and continues to exceed industry expectations, we
are always looking for new talent to bring on board. We know our
team has a lot of options and we are humbled that they choose to
work with us. That's why we offer competitive compensation, a
robust benefits package, and a family-oriented company culture.
A DAY IN THE LIFE AS A Customer Service Representative
As a customer service representative, you will serve as the first
point of contact for any of our internal or external customers.
With incoming phone calls, you will act as a detective to determine
any problem and find a solution to every issue. Whether you assist
in scheduling a service, taking a payment, or updating customer
files, you put the minds of our customers at ease. Additionally,
you will work diligently to connect with customers via outbound
calls to ensure technicians are fully scheduled and accounts are
paid. We work in a team atmosphere that strives to meet the service
center's goals each month. Your computer skills, problem solving,
and commitment to create an awesome experience in every interaction
will ensure your success.
- Working knowledge of Microsoft Office Suite
- Compliance with Drug-free Workplace Policy
- Able to pass a pre-employment background check upon offer of
- High school diploma or equivalent
- Present a professional appearance
- Able to work a 40-hour (minimum) work week
- Willing to work minimal evenings and weekends as needed
ARE YOU READY TO JOIN OUR TEAM?
If you feel that you would be right for this position, please fill
out our initial 3-minute, mobile-friendly application so that we
can review your information. We look forward to meeting you!
We are an Equal Opportunity and a Drug-Free Workplace
(The job description is not an exhaustive statement of all the
duties, responsibilities, or qualifications of the job, nor is it
intended to limit opportunities for necessary modifications).
Hughes Exterminators as a PestVets Company is committed to hiring
and participating in acts of service for Veterans and active-duty
members of the U.S. Military.
Keywords: Arrow Exterminators, Lehigh Acres , Customer Service Representative, Sales , Lehigh Acres, Florida
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