LehighAcresRecruiter
the smart solution for Lehigh Acres jobs

Seasonal Partner Services Representative (Remote)

Company: MJOL Company Profile
Location: Lehigh Acres
Posted on: September 8, 2018

Job Description:

Our team is passionate about helping people go skiing and snowboarding more often! The Role: We established high-performance Partner Services Team enhances our partners' experience with world-class enterprise support and account management. We are looking for highly motivated and talented candidates to fill our Seasonal Partner Services Representative role in order to better support our Partner Services Team during our high-season. If you have experience with eCommerce platform solutions and experience in supporting Customer Success or Account Management teams, this may be a fit for you. This position is an outstanding opportunity for a smart, energetic, and detail-oriented person. Apply if you genuinely love helping people and solving their problems. If youre passionate about the success of partner relationships with our ski industry partners, we want to hear from you. Core Responsibilities Act as primary support for the Partner Services Team during the 2017/18 Winter Season, approximately Sept-April. Season duration is dependent on winter weather conditions and volume of workload, and is subject to change. Work closely with the Partner Services (PS) and Sales Teams to successfully complete partner related requests. Manage phone and ticket queues, including weekend and Holiday coverage (November - April) Data Maintenance: Auditing systems and updating data through custom software interface. Ticket barcode reconciliation and allocation. Reloading ticket inventory upon request or as needed. Loading new and updated data to our inventory database with assistance from senior team members. Process resort closures by modifying inventory and updating internal departments. Modification of ticket product details that affect our website offerings. Running and emailing reports on behalf of the Partner Services Team or for partner contacts. Completing Quality Assurance (QA) on all inventory data points uploaded to our website. Process payments, refunds, and credits when necessary. Be the voice if the company to resort partner contacts. Ad Hoc projects. Requirements 2+ years of experience providing customer support, hospitality experience, or account management support. (For an internet e-commerce, SaaS, or travel site is preferred.) Working knowledge of the ski or travel industry. Extensive experience building effective client relationships through positive communication, honesty and trust. Outstanding written and verbal communication skills. You will need to explain complex ideas to partners, so writing and speaking with clarity and precision is a must. Great troubleshooting and analytical skills, constantly making improvements to our process. Compassionate and level-headed. You must be able to confidently and calmly serve high value partners in all types of situations, resulting in positive outcomes. A great teammate. We are a highly organized and efficient team. You should be extremely well-organized and comfortable collaborating with your team to solve diverse customer inquiries and issues. Able to roll with change and solve problems. We need your continuous input on how to make our company better. Fun! Our team can get a little weird at times. We embrace fun and seek balance with work and life. Schedule Expectations Training (first 1-2 weeks): Training will occur during normal business hours, generally 9am-6pm PST. During Season (roughly September - April): Saturdays through Wednesdays (Thursdays and Fridays off) - 6am - 3pm PST Availability to work winter holidays to ensure proper partner coverage. November - Thanksgiving, Black Friday, Cyber Monday December - Christmas Eve, Christmas Day, New Years Eve January - New Years Day, MLK Day February - Presidents Day Schedules may change based on business needs. Bonus Points Bachelors degree. 1-2 years experience supporting Customer Success and Account Managers for an internet eCommerce site. Familiarity with Salesforce, Zendesk, and other Software-as-a-Service is a plus. Familiarity with GoodData and Google Analytics is beneficial. Knowledge of Photoshop, Excel, and HTML/CSS are nice to have. Ability to speak, read, and write in Spanish or French at a conversational level is a plus. What's in it for you? Competitive hourly pay (starting at $17/hr) Work remotely Nice deals on lift tickets! Fun, outdoor activity focused culture To Apply To Become A CSR Agent: Please visit mommyjobsonline.com and click on Join Now and select the customer service job bank registry to become a member. Please reference agent id code MJOLalisa3250 on your resume submission. Office: 1-405-418-6160

Keywords: MJOL Company Profile, Lehigh Acres , Seasonal Partner Services Representative (Remote), Sales , Lehigh Acres, Florida

Click here to apply!

Didn't find what you're looking for? Search again!


I'm looking for
in category
within


Other Sales Jobs


Seasonal Partner Services Representative
Description: Our team is passionate about helping people go skiing and snowboarding more often The Role: We established high-performance Partner Services Team enhances our partners experience with world-class enterprise (more...)
Company: Mommy Jobs Online
Location: Boynton Beach
Posted on: 09/22/2018

Professional Furniture Sales - Sarasota, FL
Description: SummaryThe Retail Sales Associate RSA is responsible for building the guest experiences that are the foundation of the Company's retail success. This position will provide world-class service to guests (more...)
Company: Ashley Furniture
Location: Sarasota
Posted on: 09/22/2018

Sales Associate Job in Jupiter
Description: The Best Training br br Our award winning training program is one of the best in the industry. We understand real-estate sales, and we know how to teach you the skills and techniques you will need. (more...)
Company: Weichert
Location: Jupiter
Posted on: 09/22/2018


Customer Service Representative up to $13/hr
Description: Job Summary New programs paying up to 13/hr - See our Recruiting Team for details br br DOING BUSINESS WITH PEOPLE, FOR PEOPLE. br Teleperformance is a global leader in providing exceptional omni-channel (more...)
Company: Teleperformance
Location: Port Saint Lucie
Posted on: 09/22/2018

Sales Associate Job in Port St Lucie
Description: The Best Training br br Our award winning training program is one of the best in the industry. We understand real-estate sales, and we know how to teach you the skills and techniques you will need. (more...)
Company: Weichert
Location: Port Saint Lucie
Posted on: 09/22/2018

Customer Service Representative
Description: Customer Service Representative The Customer Service Representative position is responsible for providing excellent customer service in a team based environment
Company: Lee Health
Location: Fort Myers
Posted on: 09/22/2018

Work At Home Gift Sales Consultants Needed
Description: Work At Home Gift Sales Consultants Needed A rating with BBB. We are a leading gift company with a fabulous collection of latest
Company: La Bella Baskets, LLC
Location: Fort Pierce
Posted on: 09/23/2018

Call Center Agents
Description: We are the worlds largest provider of diversified business process services with leading capabilities in transaction processing, automation, analytics and constituent experience. We work with both government (more...)
Company: Mommy Jobs Online
Location: Jupiter
Posted on: 09/22/2018

Sales Representative
Description: Are you ready to advance your sales career Do you consider yourself to be a trailblazer, creative-thinker, and innovator Do you possess the self-motivation and discipline to create your own success, (more...)
Company: InsideOut
Location: Sarasota
Posted on: 09/22/2018

Administrative Assistant Sales I -The Ritz-Carlton (18002MYZ)
Description: Administrative Assistant Sales I At more than 80 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the (more...)
Company: Marriott International
Location: North Port
Posted on: 09/22/2018

Log In or Create An Account


Find us on Facebook

Find us on LinkedIn

Get the latest Florida jobs by following @recnetFL on Twitter!

Lehigh Acres RSS job feeds